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If after a student logs into a school Chromebook and gets a message stating "To unlock and restore your local data, please enter your old Chromebook password" Allow the student to re-enter the same password again, then click "Next " If that does not... Read More

Table of Contents Chromebooks Common Issues 1A: Checking for power 1B: Camera/Microphone issues while in Zoom 1C: Slow, Non-responsive, crashing websites on Chromebook Update Chrome OS Close out unused open tabs Clear history/cookies/cache/saved... Read More

Table of Contents Update newer OS (Chrome OS 80+) Update older Chrome OS   Update newer OS (Chrome OS 80+) 1. Log into your Chromebook. 2. Click the clock area at the bottom-right of the screen, then click Settings (gear icon). 3. Click on ... Read More

All LPS Chromebooks are set up to be managed by the district. This means that some procedures, such as signing in will work differently compared to a personal Chromebook. In addition, staff and students will also have different sign in procedures.... Read More

Re-enrolling an already LPS managed chrome book Factory resetting and Chrome OS is Damaged 1. If the Chrome OS is damaged, normally this could appear on the chrome book's screen display 2. A chrome book that was factory reset may show this... Read More

Moving Chrome books A cart is called an Organization Unit (OU). You can move chrome books from one OU to the other. First Log into Google Admin Next expand your school's OUs. Change the Status from Provisioned to All Search a chrome book serial... Read More

Table of Contents Google Chrome Safari Firefox Microsoft Edge Google Chrome 1. Open the Google Chrome browser, then click the three vertical dots located on the top right of the browser window. 2. From the drop-down menu select More Tools >�... Read More

Table of Contents Connecting with an Android device (Samsung Galaxy, Google Pixel, Etc.) Connecting with an iOS device (Apple iPhone, iPad)   LPS adopts a BYOD (Bring Your Own Device) policy for LPS staff. This means that staff members will... Read More

Chrome Remote Desktop is a Google service that can be used to provide remote support using the Chrome web browser. This allows the ability to remotely control another device for troubleshooting various issues. Chrome Remote Desktop may be used by the... Read More

Table of Contents LPS Chromebooks LPS iPads LPS Windows Desktop/Laptops Personal Devices   LPS Chromebooks - Students will be automatically logged into Clever after logging into their Chromebook. - Students can also get back to the Clever... Read More