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Speaker icon has a red "X"

If the speaker icon has a red cross over it, please follow these steps to enable the audio system:

Windows 10

Open up the Control Panel:

- Right click on start menu>Pick Control Panel OR type "control panel" in Search bar


- Click change View by in the top right corner to say "CATEGORY" so that you can find "Hardware and Sound")

-on Hardware and Sound>“Manage audio Devices

* You should see that the Speakers are enabled.

* If you do  not see them:

Right click on the playback devices area> click show disabled devices

Right click on the disabled Device>click the Enable option

Double click on the device to bring up its properties  and go to the Levels tab

Here, make sure the volume level is not set very low.

For the Microphone, you may have to test audio, but in the Recording section


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