- Click on your name at the top right of the ESS website page.
- Click Log Out.
- Click the 3-dots icon in the top right of the Chrome browser window.
- Select More tools > Clear browsing data.
- Click on the Time range drop-down and select "All time".
- Check the Cookies and other site data box
- Click Clear Data.
- Once the process is finished, close and reopen the tab and revisit the site.
- Click the 3-dots icon in the top right of the Chrome browser window.
- Select Settings.
- In Chrome Settings search for passwords>manage passwords
- In the Search passwords field (top right) type "munis" or "selfservice"
- Next click the 3 vertical dots to the right of any ESS saved passwords and select remove for each
- Log in again
- In the menu bar at the top of the screen click on the Safari menu.
- Select Preferences.
- Go to the Autofill tab.
- Click the Edit button for Usernames and Passwords.
- Delete any "munis" or "selfservice" saved password.
- Close and reopen a new tab in the browser
Article ID: 1037
Created: January 12, 2021
Last Updated: October 26, 2022
Online URL: https://kb.lawrence.k12.ma.us/article.php?id=1037