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Use the Report Message add-in in Outlook

Use the Report Message add-in to report junk and phishing messages in Outlook

  • Users can report a message as junk from the Inbox or any email folder other than the Junk Email folder.
  • Users can report a message as phishing from any email folder.
  1. In Outlook, do one of the following steps:

    • Select an email message from the list.
    • Open a message.
  2. Do one of the following steps based on your Ribbon Layout configuration in Outlook:

    • Classic Ribbon: Select Report Message, and then select Junk or Phishing in the dropdown list.

      Select a message and then select the Report Message button in the Classic Ribbon in Outlook.

    • Simplified Ribbon: Select  More commands > Protection section > Report Message > select Junk or Phishing.

      Select a message and then select the Report Message button in the Simplified Ribbon in Outlook.

Use the Report Message add-in to report messages that aren't junk in Outlook

  1. In Outlook, open a message in the Junk Email folder.

  2. Do one of the following steps based on your Ribbon Layout configuration in Outlook:

    • Classic Ribbon: Select Report Message, and then select Not Junk in the dropdown list.

      Select a message in the Junk Email folder, and then select the Report Message button in the Classic Ribbon in Outlook.

    • Simplified Ribbon: Select  More commands > Protection section > Report Message > select Not Junk.

      Select a message in the Junk Email folder, and then select the Report Message button in the Simplified Ribbon in Outlook.

Use the built-in Report button in Outlook on the web to report junk and phishing messages

In Outlook on the web, select one or more messages, select Report, and then select Report phishing or Report junk in the dropdown list.

The results of selecting the Report button after selecting multiple messages in Outlook on the web.

Use the built-in Report button in Outlook on the web to report messages that aren't junk

In Outlook on the web, select one or more messages in the Junk Email folder, select Report, and then select Not junk in the dropdown list.

The results of selecting the Report button after selecting multiple messages in the Junk Email folder in Outlook on the web.