The list below is the currently drafted list of supported printers. Regardless if the printer is listed here, manufacturers might change their sales model. Please check with IT before purchasing any type of technology/software. We will try our best to support anything bought without IT approval, but there are no guarantees and you will need to resolve or return the unsupported device.
Most newer Ricoh Copiers
The list below is the beginning of printers we do not support.
Any HP printer ending in e, i.e. 8015e etc, are eligible for HP+ ink subscriptions and require an HP account regardless of if you use the subscription or not. Additionally, at setup, you should be given a choice to opt in or out of using 3rd party cartridges. If you opt out of 3rd party cartridges, you are given an extended warranty and free months of HP+ but are unable to ever use 3rd party cartridges, and if you opt in you get the standard warranty and can use either cartridges -- but still require an HP account. These new printers require a special software package to install that doesn't run on Windows Server OS similar to how we used the HP Universal Print Driver. At times when they don't work, they require the user to log into the HP website and check their devices which does not allow us to support them.
Brother MFC-J6930DW - multifunction printer - color - Inkjet - Requires Users registration and association which stops us from setting it up.
Canon PIXMA TR4720 - Standalone USB printer only, can not be used as a network printer shared between two or more computers.
Canon imagePROGRAF TA-20 - Does not support Macs
Ricoh IM 7000 - Does not support Macs
HP OfficeJet Pro 7740 Wide Format All-in-One - Does not support Macs